Frequently Asked Questions

How long will my order take to arrive?
We ask to allow 4 – 5 working days for all metro areas (Queensland, New South Wales, Victoria). Western Australia, Northern Territory and South Australia please allow 6 -7 working days.
I need to talk to a real person.
Please email [email protected] for any enquiries regarding our products or orders. We’ll get back to you ASAP!
Can Phytologic products be taken with other medication?
We always recommend consulting with your health professional before mixing medications.
What are probiotics, and why should I take them?
Probiotics are a combination of live bacteria and/or yeasts that naturally live in your body. We have two kinds of bacteria within our bodies - good bacteria and bad bacteria. Probiotics are made up of the good kind of bacteria that helps keep your body healthy and working as it should. Probiotics even fight off bad bacteria when we have too much of it, helping you feel better when nasty side effects like bloating arise. Probiotics can restore your gut to tip top shape and can assist with maintaining healthy weight, improved digestion, enhanced immune function and improved skin health.
Why is papaya used so frequently in Rochway products?
Papaya is a tropical fruit which has long been recognised for its medicinal properties. Papayas are rich in papain, a protein digesting enzyme that offers enormous benefits to digestive health. As digestive health and immunity decline as we age, papayas have been recognised as an excellent anti-ageing fruit. Green papayas are natural cleansers as the high concentration of enzymes can dissolve debris, mucus and old tissue. They are also rich in vitamins C and A, important antioxidant nutrients. The enzyme, vitamin and phyto-rich nutrients of the fruit and leaves supports immune function and can assist in the maintenance of a healthy immune system.
Due to their unique and dynamic nutritional profile, papayas are also known for their anti- inflammatory effects, immune supporting properties, maintenance of heart health, maintenance of healthy eyes, vision and maintenance of our respiratory system.
What is fermented papaya?
It is a highly concentrated mature green papaya fruit, fermented over several months and then dried. It contains a broad spectrum of important amino acids, phyto nutrients and the powerful protein digesting enzyme, papain. It is naturally rich in lactobacillus acidophilus, a gut-friendly bacteria.
overall health and particularly our immune system. Fermented papaya has been found to support the immune and antioxidant systems. Free radicals in excess cause oxidation of cell membranes and tissues. Fermented papaya supports our built-in antioxidant systems which maintain the right balance of free radicals within the body.
What is the Rochway BioRestore® process?
Our unique BioRestore® process involves five stages of bio-fermentation using multi-strain, gut-loving probiotics, resulting in a more bio-available (easily absorbed) and bio-active complex. The support BioRestore® process supports healthy microflora, aids digestion, creates a healthy environment in the gut, promotes good intestinal flora, and helps combat harmful bacteria and vibrant health and wellbeing.
Do I need to refrigerate Rochway Beauty Sleep after opening?
The BioRestore® process creates a very stable product without the need for preservatives and there is no refrigeration required. You may prefer the taste of a cooler liquid especially over the warmer months, so refrigeration is optional.
When is the best time to take Rochway Beauty Sleep?
Consume 20 mL 1 to 2 hours before bed. Can I take Anthogenol® Capsules or Beauty Sleep during pregnancy or breastfeeding? While no adverse effects have been reported, it is recommended you seek medical advice before taking Anthogenol® Capsules or Beauty Sleep during pregnancy or breastfeeding.
How long do I need to take Anthogenol® Capsules before I will experience results?
The suggested dose of two capsules per day has shown benefits after eight weeks, although benefits may be experienced sooner. For cardiovascular system health, symptomatic relief of mild varicose veins and blood capillary health, take one capsule three times daily before meals, or as directed by your health professional.